We are seeking a professional bike mechanic.
Bike building and servicing: The mechanic's primary role is to build and service bikes. Must have experience servicing and building high-end modern bikes.
Customer Service: Keeping people rolling is the mission of the mechanic. Communicating effectively with bike owners in all aspects of bike building and maintenance is fundamental.
Maintaining a world-class are: Maintain the work space in world-class condition. Must be clean, organized, and able to share the space with others.
Manage supplier relationships: Ability to communicate with suppliers and manage off-site repairs.
5+ years experience desired. Part-time and full-time will be considered.
Bike Fit Specialist
We are seeking a professional bike fitter.
Bike Fit Specialist Mission: Ensure that clients receive the best and most appropriate bike fitting service for increasing their cycling enjoyment. Be the preferred source for high-end bikes and the improvement of riding performance and engagement. Create client champions that sustainably grow Ride Headquarters' place in the cycling community.
Bike Fitting: The Fit Specialist’s basic function is to perform all the bike fittings for new bike sales and re-fittings on riders’ existing bikes. Maintain a neat and organized fit work area. Set and manage the schedule for client appointments.
Consultative Selling: Responsible for selling bikes, merchandise, and services offered at the store. Understand customer needs and use customer-centered selling skills to address those needs. Build brand loyalty, and grow repeat customer base by developing trust, providing personal accessibility, and offering desirable product lines.
Customer Service: Assist customers in every aspect of their experience with the store to ensure an unparalleled shopping experience. Ensure that our clients prefer working with Ride Headquarters over any other store.
Bike Mechanic Expertise: When needed, perform repair and maintenance work on bicycles; clean and detail bikes as requested. Ensure all equipment and tools are functional, safe, and clean.